Team Profiles

Ali has over 15 years of experience working in the Hospital Industry directly with the community clients and staff. In the Hospital Industry she gained knowledge and experience in insurance and medical billing. In these roles, she realized patients would benefit from guidance on medical applications, etc., which prompted her to shift to care coordination and insurance support. She cared for clients, connected with the community and advocated for it, as well as supervised caregivers. She found it very gratifying to work closely with families to ensure better health and social outcomes. Her journey led her to TCHNetwork and the Outreach Coordinator position, which enables her to continue serving the Delta community. An important part of her ​belief is to make sure that quality work is done, that common sense approaches are used, and that relationships are genuine and rewarding. In Ali's downtime she enjoys being outdoors, being with family, jeeping and following the road less traveled.

Amy Rowan is a Director of Care Coordination. She has 30 years of working in various health care, non-profits, and the public health sector. During Amy’s time in care coordination, she has focused on health equity, developing resource guides, and educating the communities on what resources for support and services are available. Amy completed the Community Leaders in Health Equity course through the Colorado Trust. Amy is in the process of being credentialed for High Fidelity Wraparound. Amy is an expert on care coordination and resources for long-term care supports and services in our region and has been recognized by community partners. She believes health is more than health care and is passionate about addressing social determinants of health which will reduce health disparities and allow people to improve their health and wellness. In Amy’s downtime, she enjoys spending time with her kids and the San Juan Mountains and photographing their beauty.

After serving as the Volunteer Coordinator VISTA for a year, Ariana continues her work at Tri-County Health Network as Behavioral Health Services Coordinator. Through this position, she will help our community members access critical mental health services and become resources to friends and family dealing with behavioral health challenges. She is originally from Virginia and attended Virginia Commonwealth University where she received a Bachelors in Social Work, a Minor in Nonprofit Management, and a Certificate in Global Education. She has lived in Colorado for two years and is excited to continue to explore. Her passions (aside from public health) include traveling, mountaineering, cooking, crafting, and spending time with her dog Meester Snuggles.

Brianna Lafferty is a Care Coordinator. She has experience working in healthcare advocacy as a Death Doula, specializing in end-of-life care, grief, and spiritual support. During Brianna’s time as a Death Doula, she has excelled at guiding individuals and families through challenging health transitions, blending holistic care with medical needs. Brianna is an expert on navigating complex health systems and supporting patients' emotional, spiritual, mental, and physical well-being. She has certifications as a Death Doula, two award-winning books, and experience as a spiritual and grief coach. She is deeply committed to helping individuals live their best quality of life, believing in the importance of compassionate care for all. In her downtime, Brianna enjoys traveling, writing, cooking, and spending time outside.

Brook Reynolds is the Skippy Dental Coordinator. She graduated from the University of North Carolina at Wilmington with a degree in Natural Resource Management. She also attended the University of Wyoming as a national exchange student, which greatly impacted her decision to move back to Wyoming and then Colorado. Before moving to Colorado, Brook worked as a Direct Support Staff at ARK Regional Services in Laramie for over 5 years. Brook worked as a barn manager and wrangler for several ranches before finding her job at ARK in Wyoming. She loves working with and helping people, especially children. She believes that all children should receive excellent dental care and dental education, regardless of their circumstances, location, or barriers. She has a passion for animals, especially horses, and anything outdoors. She enjoys hiking, camping, horseback riding, paddleboarding, cross-country skiing, and sledding in the winter!

Carol was born and raised in Gardner Massachusetts. Carol moved to Telluride in 1972. She had almost every job possible in the small ski town from Lift Operator to owning her own business along with her husband Wayne. As a Licensed Practical Nurse, Carol had the experience of working several years at the Telluride Medical Center. Empathetic and compassionate by nature, Carol joined Tri- County Health Network/ Telluride Foundation in 2009 to help the community members of San Miguel County, Ouray County, and Montrose County. She is dedicated and passionate to providing the best service possible for anyone who may need her assistance. The Good Neighbor Fund, Ouray County Response Fund, San Miguel Behavioral Health Fund, and the Town of Telluride Relief Fund are a few of the good neighbor funds Carol can tell you about. Carol enjoys walking her dogs in the mountains, working in her garden, riding her four-wheeler, and visiting the beach in Baja. On a slow Friday afternoon, you can find Carol on her deck with family and friends.

Caroline Shurtz is the Behavioral Health Navigator and High-Fidelity Wraparound Family Support Partner for San Miguel County. She is a Colorado native and grew up in Ouray County. She comes to us with a knowledge of education and the arts. Caroline taught elementary art and library in the West End of Montrose County, which has helped guide her toward the families, students, and communities that need positive support. She has 15+ years of hospitality and management experience that has shown her all different sides of people. Caroline’s passionate about working with new and creative ideas that inspire and make a change. When she is not busy working away, she enjoys being with her family outdoors and teaching them the values of nature and life.

As Community Organizer, Claudia Gamez serves Delta County residents with Medicaid & Enrollment needs, helps community members navigate complex systems, and mobilizes and empowers community members to identify their needs and collectively resolve them. Claudia is passionate about helping others and making a difference in their lives. She was born in Los Mochis Sinaloa Mexico and moved to Colorado at the age of 18. Claudia has worked in many different fields and has previous experience assisting with enrollment and navigation assistance for Montrose County residents with TCHNetwork. Outside of work, she loves spending time with her 3 boys and her beautiful daughter and her friends.

Christian is an accomplished community advocate with three years of experience in fostering engagement, focusing primarily on the migrant agriculture community. Her dedication to promoting mental health accessibility for the Latino community stems from her firm belief that everyone should have equal access to vital resources. This passion fuels her persistent efforts in advocating for her community's well-being. In her leisure time, Christian cherishes spending quality outdoor moments with her son, exploring the picturesque Ouray landscapes while enjoying their favorite music.

As a Patient Health Navigator and Diabetes Para-Professional at the Basin Medical Clinic, Cyndi provides education and support to patients by encouraging healthy lifestyle changes to improve their overall health and quality of life. She also facilitates other programs at the clinic, including the Fresh Food Rx Program, Chronic Care Management, New Eyes and Diabetes Support. Before joining Tri-County Health Network in 2016, Cyndi received her Bachelor’s Degree in Business Finance/Management from the University of Northern Colorado and worked in the Denver corporate world for 20 years. After retiring, she lived abroad for 4 years before landing in SouthWest Colorado. Cyndi’s passion for helping people live their best lives led to her current career as a Health Navigator. When she’s not at the clinic, you’ll find her off-roading, gardening and cooking with her husband on their Alpaca Ranch on Wright’s Mesa.