TCHNetwork’s Care Coordinators:


Amy Rowan

Co-Executive Director of Community Programs

Amy Rowan is a Director of Care Coordination. She has 30 years of working in various health care, non-profits, and the public health sector. During Amy’s time in care coordination, she has focused on health equity, developing resource guides, and educating the communities on what resources for support and services are available. Amy completed the Community Leaders in Health Equity course through the Colorado Trust. Amy is in the process of being credentialed for High Fidelity Wraparound. Amy is an expert on care coordination and resources for long-term care supports and services in our region and has been recognized by community partners. She believes health is more than health care and is passionate about addressing social determinants of health which will reduce health disparities and allow people to improve their health and wellness. In Amy’s downtime, she enjoys spending time with her kids and the San Juan Mountains and photographing their beauty.

Brianna Lafferty

Care Coordinator

Brianna Lafferty is a Care Coordinator. She has experience working in healthcare advocacy as a Death Doula, specializing in end-of-life care, grief, and spiritual support. During Brianna’s time as a Death Doula, she has excelled at guiding individuals and families through challenging health transitions, blending holistic care with medical needs. Brianna is an expert on navigating complex health systems and supporting patients’ emotional, spiritual, mental, and physical well-being. She has certifications as a Death Doula, two award-winning books, and experience as a spiritual and grief coach. She is deeply committed to helping individuals live their best quality of life, believing in the importance of compassionate care for all. In her downtime, Brianna enjoys traveling, writing, cooking, and spending time outside.

Caroline Shurtz

Behavioral Health Navigator and High-Fidelity Wraparound Family Support Partner

Caroline Shurtz is the Behavioral Health Navigator and High-Fidelity Wraparound Family Support Partner for San Miguel County. She is a Colorado native and grew up in Ouray County. She comes to us with a knowledge of education and the arts. Caroline taught elementary art and library in the West End of Montrose County, which has helped guide her toward the families, students, and communities that need positive support. She has 15+ years of hospitality and management experience that has shown her all different sides of people. Caroline’s passionate about working with new and creative ideas that inspire and make a change. When she is not busy working away, she enjoys being with her family outdoors and teaching them the values of nature and life.

Cyndi Wargowsky

Patient Health Navigator

As a Patient Health Navigator and Diabetes Para-Professional at the Basin Medical Clinic, Cyndi provides education and support to patients by encouraging healthy lifestyle changes to improve their overall health and quality of life. She also facilitates other programs at the clinic, including the Fresh Food Rx Program, Chronic Care Management, New Eyes and Diabetes Support. Before joining Tri-County Health Network in 2016, Cyndi received her Bachelor’s Degree in Business Finance/Management from the University of Northern Colorado and worked in the Denver corporate world for 20 years. After retiring, she lived abroad for 4 years before landing in SouthWest Colorado. Cyndi’s passion for helping people live their best lives led to her current career as a Health Navigator. When she’s not at the clinic, you’ll find her off-roading, gardening and cooking with her husband on their Alpaca Ranch on Wright’s Mesa.

Donna Diaz De La Cruz

Bilingual Community Programs Systems Navigator

As a Bilingual Community Programs Systems Navigator, Donna offers essential support to English and Spanish-speaking community members, assisting them with various programs that TCHNetwork offers. Donna gained valuable experience in Property Management and Corporate Translating, during her four years in Property Management, she witnessed the challenges faced by the Latino Community, which fueled her passion for advocacy and community support. Donna firmly believes that every positive action will be carried forward, benefiting others and creating a better world. She enjoys various outdoor activities, such as hiking, mushroom hunting, and relaxing by the river.

Juanita White

Care Coordination Supervisor

Juanita serves as the Care Coordination Supervisor, where she orchestrates ongoing care conferences with clients and partners with community partners to effectively support the community while fostering trusting relationships. With six years of experience in community support, she previously worked at River Valley Family Health Centers as a Patient Health Navigator. Juanita’s core value is providing a sense of respect and self-worth to the community and advocating for the community members to have a voice. In her spare time, she enjoys spending moments with her family, caring for her pets, and reading a good book.

Lisa Thomason

HIGH FIDELITY WRAPAROUND COORDINATOR

Lisa Thomason is the High-Fidelity Wraparound Facilitator for San Miguel and Ouray Counties. She has over 45 years working with children, youth, and families in various capacities. During Lisa’s time, she has provided services and oversight for children, youth, and adults in our most vulnerable populations. She has also acted as the Facilitator for several organizations and conferences. Lisa has been considered an expert on Early Childhood Development and Intervention and continues to work with children with autism through her Board Certification as a Behavior Analyst. She believes in the absolute importance of being connected to nature and how nature can guide you in sharing your gifts in service to others.

Melissa Johnson

West End Care Coordinator

Melissa has been a resident of the Nucla-Naturita area for more than 30 years. For the past seven years, she has been working at Montrose County Health and Human Services as an administrative assistant and WIC educator. Working with Montrose County allowed Melissa to gain knowledge about the resources available to the West End communities, which she found very fulfilling. Melissa is very passionate about her community and enjoys connecting residents with the necessary resources when the need arises. During her free time, Melissa loves spending time with her family fishing, camping, walking, or simply admiring the beautiful views of the area she calls home.

Nikki Janes

Medicaid Care Coordinator

Nikki is one of our Medicaid Care Coordinators. As a Medicaid Care Coordinator, she helps to facilitate and establish care and to assist and advocate for our clients. She has worked in the medical field for many years, starting out filing charts, documenting dictation, patient care, etc. She has held various positions from a receptionist to Certified Nursing Assistant, medical billing and posting payments, and Customer Service Representative. She loves serving others and helping in any way she can. She is always eager to learn and strives to improve, wanting to do more to help and always searching for additional resources. Additionally, she has a cosmetology license and likes to help others feel good about themselves. In her free time, she enjoys being with her family, friends and church community and doing DIY projects and crafts.

Randi Latham

Care Coordination Manager

Randi is the Care Coordination Manager for Community Programs. She oversees Pathways, Aging and Disability Resources of Colorado, Palliative, Behavioral Health, and supports Medicaid Care Coordination programs. She has over 20 years of experience working within the Home and Community-Based health and human services industry. Randi graduated with a Master’s degree in Healthcare Administration (MHA), specializing in Organizational Leadership and Change Management. In Randi’s downtime, she enjoys anything involving the beautiful and adventurous outdoors we have here in Western Colorado.

Ruth Homan

COMMUNITY HEALTH WORKER

Ruth has been the Community Health Worker for Telluride since 2019. She has operated Diabetic Retinopathy Clinics, the Food Rx program, and Cooking Matters classes, and is presently working in Pathways Care Coordination. Her degree is in Health Science from Western Colorado State University and holds certificates in Nutrition Coaching (Precision Nutrition) and Exercise Physiology (American College of Sports Medicine). Upon taking on the role of CHW, Ruth likes having the opportunity to help people address their health within all the social factors of well-being. Ruth believes that we can all maximize our health and thrive by taking care of ourselves in little ways every day. “We sometimes must overcome internal or external belief systems that keep us from being our healthiest selves.” In her spare time, Ruth loves to go hiking and snowshoeing with her dog, and spending time with family, whether that involves backpacking or binge-watching a few episodes on Netflix!

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